Frequently Asked Questions

What time is check-in?

Check-in is at 3PM. Guaranteed early check-in may be available for an additional fee by contacting the hotel in advance.

What time is check-out?

Check-out is at 11AM. Guests may request late check-out by contacting the hotel in advance. Late check-out is subject to an additional fee.

What is your cancellation policy?

Our cancellation policy varies by rate type. To determine the cancellation policy associated with your reservation, please read the terms on your reservation confirmation email or contact the hotel for further details.

Do you allow smoking on the property?

Linden Row Inn is a completely non-smoking property. We do not permit smoking in our guest rooms or indoor public spaces. Smoking is permitted in outdoor spaces such as our Garden Courtyard and verandas.  

Do you have accessible rooms?

We have three (3) accessible rooms. If you require an accessible room, please include such a request in the comments section of the reservation or contact the hotel prior to arrival. We will do our best to accommodate your request.

Is street parking available in the vicinity of the hotel? 

Some of our guests choose to park on the street. However, due to the variety of parking regulations in the area surrounding the hotel, we are unable to advise on the validity of specific street parking spots. Please note that parking in the bike lane directly in front of the hotel entrance on 1st Street is not permitted to ensure cyclist safety. The City of Richmond actively enforces all parking regulations, so we strongly advise reading the signs near your vehicle if you choose to park on the street. The hotel is not responsible for vehicles that are ticketed or towed by the City of Richmond.

Do you offer high-speed internet access on the property?

We offer complimentary wireless internet access in all guest rooms and public areas.

I booked on a website other than the hotel website and I need to make a change to my reservation. How do I do this?

You will need to contact a representative from the website in which you booked your reservation.

Do you permit pets on the property?

Linden Row Inn has a small number of pet-friendly rooms available for reservation by direct booking only. Please contact the hotel for more information. 

Do you have meeting and event space?

We do have both indoor and outdoor event and meeting space. For more information, please click here.

What are the key differences between your room types?

Our Garden rooms are generally located in the carriage houses on our property, and many of our Garden rooms have outdoor entrances into our enclosed Garden Courtyard. These rooms are furnished with white-washed furniture and feature floral theme bedding. Our Main House rooms are located in the seven row homes which comprises the majority of the property. Our Main House rooms are larger than our Garden rooms, have much higher ceilings, feature a jewel color scheme, and many of them have antique pieces. Our largest rooms are our Parlour Suites, which are located on what was the first floor of each of the seven row homes (these rooms were originally the parlours of each row home). Although each Parlour Suite has a unique identity, all of them feature a sitting area plus a bedroom with a King size bed. Our Parlour Suites all have a historic look and feel, and feature antique furnishings and fixtures. Spa-style granite bathrooms are available in all of our rooms. For more information on our room types, please click here.